Shipping policy

Shipping Policy

Last Updated: March 4, 2025

Thank you for shopping with Shop Owl Offers! Below are the details regarding our shipping process, estimated delivery times, and policies.

1. Order Processing

  • All orders are processed within 2-5 business days (excluding weekends and holidays).
  • Once an order is processed, it is shipped directly to the address provided at checkout.
  • We do not process or ship orders on weekends or holidays.

2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times vary depending on your location and the product type. Standard estimated shipping times are:
    • Domestic (U.S.) Shipping: 5-12 business days
    • International Shipping: 10-25 business days
  • Delivery times are estimates and not guarantees.

3. Tracking & Notifications

  • A tracking number will be provided once your order ships (if applicable).
  • You will receive email notifications regarding your order status.

4. Shipping Delays & Issues

  • We are not responsible for shipping delays caused by the carrier, weather conditions, customs, or other unforeseen circumstances.
  • If your package is lost or delayed, please contact the shipping carrier directly for assistance.

5. Incorrect Addresses & Undeliverable Packages

  • Customers are responsible for providing an accurate shipping address.
  • If an incorrect address is provided and the package is returned, customers must cover the cost of re-shipping.
  • We do not offer refunds for orders returned due to incorrect addresses.

6. International Shipping & Customs

  • International orders may be subject to customs fees, import taxes, and duties based on your country’s regulations.
  • These fees are the responsibility of the customer and are not included in the order total at checkout.
  • Customs processing times may delay the delivery of your package.

7. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging.
  • If your package is lost in transit, please reach out to the shipping carrier first. If you need further assistance, contact our support team.

8. Contact Information

For any shipping-related inquiries, please contact us at:
📧 owloffersofficial@gmail.com